Big Brothers Big Sisters of the Eastern Panhandle

What are the steps to becoming a mentor?

1. Let us know you're interested
    Give us a call at 304-263-5522
    Send email to or
    Stop by our office. We are located at:
    420 S. Raleigh St. Martinsburg, WV 25401
View Map 

2. Complete a Volunteer orientation and
    application process.

3. You can also fill out the Mentor Information Form.

What are the qualifications?

How much time is required of me?

JUMP requires that you visit your child at least twice a month. 

If you can devote more time, that is wonderful and the agency supports that.  In between visits we encourage telephone contact as a way of keeping in touch. 

The agency also asks for a one year commitment to the program.  We are please to say many matches last much longer than that. 

This might not sound like much time, but as long as contact is consistent, you can make a huge difference.

What role does the agency play in my match?

The professional staff at JUMP provides support and guidance to mentors, children, and parents in an effort to ensure greater success in matches. As a volunteer, you are never left to cope with any situation alone. Our staff is always here to help with any problems or concerns, no matter how big or small the problem may seem. 

Please don't hesistate to call us with any questions

What can I do with my child?

When establishing a friendship, it is important that you spend time together "getting to know each other." Therefore, the agency recommends these types of "relationship building" activities:

Chores as a team/Projects, Grocery shop, Jigsaw puzzle, Bake or cook a meal, Build bird house, bookcase, or go-kart, Lawn or garden care, Teach or learn a new skill together (first aid, art, language, sport, music), Wash your car, Help with school work.

Outings could include: Your place of employment, Library, Park, Sports related (bike, swim, hike, ball, walk, tennis), Museum, Zoo, Shops of interest (antiques, crafts, hardware), Police or fire departments or Cultural events (concert, play, dance).

What can I expect from JUMP Staff?

Regular support

Availability: as close as a telephone call or email

Response to volunteer concerns or difficulties in relationship

Acts as a mediator or liaison with family and volunteer if problems arise

Helps volunteer deal with changes within child's family

What's required of a Shepherd University student in the campus program? a mentor or as a child